Community Strategic Plan

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On June 19, 2023, based on the results of significant community engagement, Town Council endorsed Whitby’s new Community Strategic Plan. The Plan provides a shared Vision and Objectives for how Town Council and staff will work together to deliver on community priorities over the next four years and beyond. The Plan includes 62 measurable action items - informed and prioritized through community input - that will be reported on annually to openly evaluate progress.

Read the new Community Strategic Plan and learn more about how Town staff and Council will be working together to deliver on Whitby’s new Community Vision:

Whitby − naturally beautiful green spaces, a vibrant waterfront, thriving downtowns, and a safe community − the heart of Durham Region, an exceptional place to live, work, and explore.

Accomplishments to Date:

Pillar 1: Whitby's Neighbourhoods – Safe, Healthy and Inclusive

Pillar 2: Whitby's Natural and Built Environment - Connected and Resilient

Pillar 3: Whitby's Economy - Innovative and Competitive

Pillar 4: Whitby's Government - Accountable and Responsive

Community Engagement

Thank you to the more than 3,000 people who participated in the two phases of engagement to inform the development of the new Community Strategic Plan. Feedback from residents, businesses, and community partners who call Whitby home was critical to ensuring that the plan reflects community priorities. Without these valuable insights, the plan would not have been possible.

Engagement to help inform the Plan was done in two phases:

  • COMPLETE - Phase One - more than 2,000 people participated in an online survey between February 21 and March 12 to help shape the Plan's Vision and Strategic Pillars (including Action Items). View the results of what we heard.
  • COMPLETE - Phase Two – more than 800 people participated in an online survey, and in-person and/or virtual engagement sessions to share their feedback on the Plan’s Vision, Objectives, and updated Action Items. View the results of what we heard.

Residents highlighted the Whitby waterfront, healthcare, green spaces, community safety, economic growth, and the desire to address social needs, like homelessness, as some of their top priorities. This feedback was used to develop the four Strategic Pillars within the Plan:

  • Whitby’s Neighbourhoods – Safe, Healthy, & Inclusive
  • Whitby’s Natural & Built Environment – Connected & Resilient
  • Whitby’s Economy – Innovative & Competitive
  • Whitby’s Government – Accountable & Responsive

Each pillar includes several action items that were prioritized during the community engagement process.

Next Steps

The plan includes 62 action items in total. Progress on these will be measured and publicly reported on annually over the next four years.

Additional Background

Feedback collected previously through the Town's annual budget process, Corporate Rebrand Project, 2020 Community Survey, and other key engagement projects was also considered during the Community Strategic Plan's development.

On June 19, 2023, based on the results of significant community engagement, Town Council endorsed Whitby’s new Community Strategic Plan. The Plan provides a shared Vision and Objectives for how Town Council and staff will work together to deliver on community priorities over the next four years and beyond. The Plan includes 62 measurable action items - informed and prioritized through community input - that will be reported on annually to openly evaluate progress.

Read the new Community Strategic Plan and learn more about how Town staff and Council will be working together to deliver on Whitby’s new Community Vision:

Whitby − naturally beautiful green spaces, a vibrant waterfront, thriving downtowns, and a safe community − the heart of Durham Region, an exceptional place to live, work, and explore.

Accomplishments to Date:

Pillar 1: Whitby's Neighbourhoods – Safe, Healthy and Inclusive

Pillar 2: Whitby's Natural and Built Environment - Connected and Resilient

Pillar 3: Whitby's Economy - Innovative and Competitive

Pillar 4: Whitby's Government - Accountable and Responsive

Community Engagement

Thank you to the more than 3,000 people who participated in the two phases of engagement to inform the development of the new Community Strategic Plan. Feedback from residents, businesses, and community partners who call Whitby home was critical to ensuring that the plan reflects community priorities. Without these valuable insights, the plan would not have been possible.

Engagement to help inform the Plan was done in two phases:

  • COMPLETE - Phase One - more than 2,000 people participated in an online survey between February 21 and March 12 to help shape the Plan's Vision and Strategic Pillars (including Action Items). View the results of what we heard.
  • COMPLETE - Phase Two – more than 800 people participated in an online survey, and in-person and/or virtual engagement sessions to share their feedback on the Plan’s Vision, Objectives, and updated Action Items. View the results of what we heard.

Residents highlighted the Whitby waterfront, healthcare, green spaces, community safety, economic growth, and the desire to address social needs, like homelessness, as some of their top priorities. This feedback was used to develop the four Strategic Pillars within the Plan:

  • Whitby’s Neighbourhoods – Safe, Healthy, & Inclusive
  • Whitby’s Natural & Built Environment – Connected & Resilient
  • Whitby’s Economy – Innovative & Competitive
  • Whitby’s Government – Accountable & Responsive

Each pillar includes several action items that were prioritized during the community engagement process.

Next Steps

The plan includes 62 action items in total. Progress on these will be measured and publicly reported on annually over the next four years.

Additional Background

Feedback collected previously through the Town's annual budget process, Corporate Rebrand Project, 2020 Community Survey, and other key engagement projects was also considered during the Community Strategic Plan's development.

  • CLOSED: This survey has concluded.

    The Town of Whitby is developing a new Community Strategic Plan (CSP). This new Plan will reflect the priorities of Council and our community and will guide Council decision making over the next four years and beyond. 

    Nearly 2,200 people participated in Phase One of engagement on the CSP, sharing their thoughts to inform the Vision, Strategic Pillars, and Action Items of the plan. We’ve used this feedback to help develop a proposed Community Vision and Objectives.

    During this second and final phase of engagement, we want to know if you think we got it right. Do our proposed Vision and Objectives reflect your priorities for Whitby? Complete the survey below by May 19th to have your say.

    Take Survey
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  • CLOSED: This survey has concluded.

    The Town of Whitby is developing a new Community Strategic Plan. This new Strategic Plan will reflect the priorities of Council and our community and will guide Council decision-making over the next four years and beyond. 

    The development of a new Community Strategic Plan is a top priority for Council and given the recent election, Mayor Elizabeth Roy and Council Members have spent time knocking on doors and meeting with you, our community members, to learn about the priorities that are top of mind for you.

    To develop a Community Strategic Plan that is reflective of community priorities, we need to hear from you. We invite you to share your thoughts and hopes for Whitby’s future and this survey is one opportunity among many to share your opinion and let Council know what matters most to you.

    Every completed survey has the option to be entered to win one of the following prizes:

    • One full-year Health Club Membership to the Civic Recreation Complex valued at more than $500
    • One of two three-month Health Club Memberships at the Civic Recreation Complex valued at $200 each
    • One of three family game night packages, including Whitby-Opoly, Whitby branded blankets, and tumblers, valued at $100 each

    We also encourage you to help spread the word. Tell a friend or share the survey on social media.

    We look forward to your feedback.

    Take Survey
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Page last updated: 28 Nov 2023, 03:37 PM