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Welcome to Connect Whitby &ndash; our online engagement platform where you can share ideas and be an active participant in making decisions that shape our community.

<div style="background:#efefef; padding:14px; margin-bottom:14px;">How can we serve you better, Whitby? We want to know if we&#39;re meeting your needs and expectations for Town programs and services, customer service, and communication.The Town has partnered with Forum Research to conduct our next Community Survey, including a randomized telephone survey and an online option to participate.The 2024 Community Survey will measure:<ul><li>satisfaction with Town of Whitby programs and services;</li><li>perceptions and expectations of customer service and communications; and</li><li>perceptions of quality of life.</li></ul>This survey helps us to measure if we&#39;re meeting our <a href="https://connectwhitby.ca/34436/widgets/143454/documents/108364">Community Strategic Plan</a> Mission to deliver services that make a difference in our community and Pillar 4 objective of providing exceptional customer service and community engagement.</div><h2 id="notice-of-collection-2">Have Your Say</h2>From March 19 to April 7, 2024, community members who are 18 years or older may be contacted by a Forum Research telephone interviewer on behalf of the Town.Participation is voluntary. All individual responses are kept confidential and will be used to help gauge satisfaction with Town programs and services and how residents interact with the Town.Haven&#39;t received a call and want to participate? No problem! Complete the survey online until April 7.<div style="padding:14px 14px 10px 14px; display: block; border:2px #093567 dashed; margin-bottom:14px;"><a href="https://survey.forumresearch.com/SE/1/WY09/" rel="noopener noreferrer" target="_blank"><img src="https://s3.ca-central-1.amazonaws.com/ehq-production-canada/e19e31761eb97f5a035c48fe518cee472a538cfa/original/1710422072/67b548e9a8ba55b68bbab3372a90c58b_Community-Survey-2024_Button_FINAL.jpg?1710422072" style="width: 300px;" class="fr-fic fr-dib fr-rounded"></a></div><h2 id="notice-of-collection-2">Next Steps</h2>The Town will report back on the results of the community survey later this year.Going forward, the Town will conduct a community survey every two years to gather information on residents&rsquo; overall satisfaction with town programs and services, with the goal to continuously improve the town&rsquo;s service delivery.

Community Survey

The Town of Whitby is starting a multi-year project to refresh and revitalize historic Brock Street, from the exit at Highway 401 all the way north to the CP rail track near Maple Street, and we want to know what matters most to you. Is it landscaping, a vibrant entertainment space for community events, smooth sidewalks for strollers and mobility devices, traffic calming measures to ensure a safer street for pedestrians, cyclists, and motorists? Or something else?<h2>Have Your Say</h2>Help shape the look and functionality of Brock Street for future generations. Now through Friday, April 19, take the short survey below about the design features you would like to see. Keep in mind the design should create a safe, accessible space that will meet the needs of pedestrians, cyclists, businesses, residents, and tourists.<h2>Attend A Virtual Open House</h2>Join us on Wednesday, April 10 from 7 to 8:30 p.m. for a virtual meeting to learn more and share feedback on key areas. <a class="fr-strong" href="https://us06web.zoom.us/webinar/register/WN_85YF2MijRueU3Eo0iC2t3g" rel="noopener noreferrer" target="_blank">Register now.</a><h2>Next Steps</h2>We are in the early stages of engagement. Feedback gathered here will be used to develop a concept design that will be shared with the community for further input. A final recommendation will be brought forward to Council in early 2025 for approval. The project&#39;s next phases will involve the Detailed Construction Design, and Construction and Installation.

Have Your Say – Help Shape The Future Design Of Brock Street in Downtown Whitby

Being an active participant in the Town of Whitby&rsquo;s community engagement ensures your voice is heard and your ideas can be used to develop and deliver quality programs and services &ndash; now and for the future. During the course of our projects we will:<ul><li>Inform &ndash; we&rsquo;ll share information with you to build awareness and understanding</li><li>Consult &ndash; we will listen to you and learn from what you share with us</li><li>Involve &ndash; we will work with you to make sure your ideas are reflected in our decision making </li><li>Collaborate &ndash; we will look to you for advice, recommendations and innovations </li></ul>Quick and Easy &ndash; we aim to make our engagement opportunities quick, easy and even fun! Your time is precious, so we&rsquo;ll keep it short and sweet. <h2>Community Engagement Framework </h2>We developed a <a href="https://connectwhitby.ca/14514/widgets/56242/documents/34020" rel="noopener noreferrer" target="_blank">Community Engagement Framework</a> that is meaningful, actionable and inclusive. It is based on the success of the Town&rsquo;s engagement to date, research into best practices from other municipalities and leverages the Public Participation Spectrum developed by the International Association for Public Participation (IAP2).

Why Engage?

<div style="background:#efefef;padding:14px; margin-bottom:14px;">The Town has launched its community engagement to help build Whitby&rsquo;s 2023 Budget. The goal: to provide multiple opportunities for you to share your budget priorities and inform each budget milestone.What Town of Whitby services are most important to you? Which would you prioritize if you were building Whitby&rsquo;s 2023 Budget? We want to know!<h2>Get Involved</h2>Between now and Friday, July 22, you&#39;re invited to share your budget priorities with us through our <a href="https://whitby2022.ethelo.net/">Citizen Budget Tool</a> <a href="https://whitby2022.ethelo.net/"></a>&ndash; a virtual budget simulator that shows the financial impacts of each participants&rsquo; choices in real time.<a href="https://whitby2022.ethelo.net/page/welcome" rel="noopener noreferrer" target="_blank"><img src="https://s3.ca-central-1.amazonaws.com/ehq-production-canada/fa3a64ce4e8e34bdd417143035bf864261fea568/original/1653593429/b6f236b03a544fc1fefa6de95e6c8f70_TOW_Ethelo_Citizen-Budget-2021_Button_FINAL.png?1653593429" style="width: 300px;" class="fr-fic fr-dib" alt="Share Your Budget Priorities"></a>Stay tuned for additional opportunities to get involved and share your thoughts.<h2>Next Steps</h2>Feedback collected will help to inform the development of Whitby&#39;s proposed 2023 Budget being brought forward for Council approval early next year.<a href="https://connectwhitby.ca/budget/survey_tools/question-comment-on-the-2022-budget" rel="noopener noreferrer" target="_blank">Have a question or comment on the 2022 Town Budget?</a> </div><h2>How the Budget Process Works</h2>Each year, the Town undergoes a robust process to create an annual budget that delivers the services and programs residents and businesses rely on each day.<h3>Check out the below videos to learn more about how your tax dollars are spent and how municipal budget decisions are made:</h3><ul><li><a href="https://www.youtube.com/watch?v=WnUca2BGhdM&feature=youtu.be&ab_channel=TownofWhitby%2CON">How Whitby&#39;s Municipal Budget Works</a> - learn more about how a municipal budget is put together, including the Town&#39;s operating and capital budgets</li><li><a href="https://www.youtube.com/watch?v=xgGbLotF_QQ">Municipal Property Assessment Corporation (MPAC) 101</a> - learn more about how your property tax is calculated</li></ul>For more information on how Whitby uses Development Charges (DCs) to help manage the cost of growth, visit the <a href="https://connectwhitby.ca/developmentcharge">Development Charge Background Study page</a> on Connect Whitby.Out of all the taxes you pay the government in a year, municipal taxes make up only 9% of the total amount. Of that 9%, the Town receives 3% from overall taxes to operate and plan for services and infrastructure that you use every day.<img src="https://s3.ca-central-1.amazonaws.com/ehq-production-canada/17d3429b4b929b095aa607e7a41f7afb70c01651/original/1600998109/Municipal_Budget_Breakdown-01.png_a37a9b0218973c26a0f1171e2f3221d8?1600998109" style="width: 1015px;" class="fr-fic fr-dib fr-fil" alt="Municipal Property Tax Chart"> To help manage these year-over-year costs, expenses in the municipal budget are broken down into two categories: operating and capital budget.<h3>Operating Budget:</h3>This accounts for the cost of operating day-to-day services in the Town including:<ul type="disc"><li>Fire and Emergency services</li><li>Town Facilities (e.g. Iroquois Park Sports Centre, Whitby Public Library, Port Whitby Marina, Brooklin Community Centre and Library and Town Hall).</li><li>Recreation programs</li><li>Road maintenance</li><li>Waste Collection</li><li>Debt payments and transfers to reserves</li></ul><h3>Capital Budget:</h3>The capital budget consists of larger investments that help us prepare for our community&rsquo;s future growth. Examples of capital expenses may include:<ul><li>Infrastructure development, building and construction projects (e.g. building new roads, sidewalks multi-use paths, bike lanes and bridges)</li><li>Park and greenspace improvements</li><li>Fleet expansion and maintenance (e.g. purchasing new fire trucks and snow plows)</li></ul>Have a question about the Town&rsquo;s budget? Email <a href="mailto:budget@whitby.ca">budget@whitby.ca</a>.

Building Whitby's 2023 Budget

How do I provide input?Your input can be submitted using the online options that are relevant to each of the projects that are currently open for consultation. Note: Some online tools will require you to be signed in to be able to provide input.How do I sign up?<ul><li>Complete the <a href="https://connectwhitby.ca/register" rel="noopener noreferrer" target="_blank">sign up form</a></li><li>Choose a username and a password</li><li>Provide your email address, your name, and postal code</li><li>You will receive an email to confirm your email address</li><li>Return to the main page and click the &#39;Sign In&#39; button Note: your comments will appear under your username and you can comment anonymously through a username of your choice.</li></ul>Why do I need to sign up to this site to provide input?We ask you to sign up for the online platform because it helps to minimize the chance of the consultation being manipulated by someone who leaves many comments in support of a position. It allows us to update residents if there are changes about the consultation or the project.Can I use this site anonymously?Yes, you can use this website anonymously. Even when you register and post comments, your anonymity is protected because you are identified by your chosen screen name. Bang the Table Pty Ltd hosts this website on behalf of the Town of Whitby and will not reveal the identities of account holders to the Town of Whitby. Any communication will always come to you through the platform so your email address is not shared.What happens to my input?All input and ideas are compiled and sent to the relevant project manager to inform the recommendation and/or decision making. Input provided online is used in collaboration with other in-person consultation activities like open houses, public meetings pop-up events, workshops and other similar activities. Note: All comments you make through Connect Whitby become public records.Is my privacy protected? Your privacy is protected and the City will only use your email address to contact you with updates and to invite you to participate in consultations. Your email address will not be distributed to any third party or used for any other purpose. For more information, see the <a href="https://connectwhitby.ca/privacy" rel="noopener noreferrer" target="_blank">Privacy Policy</a>.How is the site moderated? All discussion forums, guest books and questions and answers are moderated 24 hours a day 7 days a week for inappropriate language, comments that disrespect other participants and for comments that are off topic. All moderation is carried out by Bang the Table for the Town of Whitby. Moderators do not edit or alter any comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed from the site immediately and the person who posted the comment is advised by email. Please refer the<a href="https://connectwhitby.ca/moderation" rel="noopener noreferrer" target="_blank"> Moderation Policy</a>.

FAQs

Last fall, the Town of Whitby temporarily removed the basketball net at Forest Heights Park due to concerns raised about noise created during its use. Now, as the weather gets warmer, we want to know your thoughts on the future of basketball in the park. <h2>Have Your Say</h2>Between now and Wednesday, June 1, please take a few minutes to complete our short survey to share whether you think the basketball net should be:<ul><li>re-installed at its previous location in the park,</li><li>moved to another location within the park and installed on a new asphalt court surface, or </li><li>permanently removed from Forest Heights Park.</li></ul><h2>Next Steps</h2>Feedback collected will help to inform Whitby Town Council&rsquo;s decision on the future of the basketball court at Forest Heights Park. <h2>Questions? </h2>Contact the Town&rsquo;s Parks Development Division at <a href="mailto:mavrouk@whitby.ca">mavrouk@whitby.ca</a>.

Forest Heights Park Basketball Net